Frequently Asked Questions
Everything you need to know about your Cordée purchase.
What materials are Cordée Cases made from?
Our cases are crafted from high-grade, impact-resistant polycarbonate and finished with a premium vegan leather coating for a luxurious feel and maximum durability.
How long does shipping take?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days) across the continental United States. International shipping times vary by location.
Do you offer a warranty on your products?
Yes, every Cordée case comes with a 12-month limited warranty covering manufacturing defects and hardware failures under normal usage conditions.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
Are the cases compatible with wireless charging?
Absolutely. All Cordée Cases are designed to be slim enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.
How do I clean my case?
To maintain the fashion-forward finish, we recommend wiping your case with a soft, slightly damp microfiber cloth. Avoid harsh chemicals or abrasive materials.